Important Covid-19 Updates


Now more than ever, we are committed to delivering safe and reliable electric, water and natural gas services

Hear from our CEO

In this challenging time, we will continue to provide the essential services that have powered our region for more than 100 years.

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Customer assistance

We are ready to help customers who may be facing financial hardship, and we are suspending disconnections.

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Customer service

Here's how to reach us.

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Customer site visits

We are suspending many customer site visits, including indoor meter reads, but will continue maintenance and construction activities at our outdoor facilities and equipment.

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Protecting our employees, the community and the grid

We have taken a variety of steps to help stop the spread of COVID-19 and ensure reliability of electric service.

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Watch for scams

Customers should be aware of telephone, mail, email, and in-person scams that involve criminals posing as Superior Water, Light and Power representatives and demanding immediate payment or personal information. As the COVID-19 outbreak evolves, please be on the alert for scammers to use the situation to steal your money and personal information. For more information on how to protect yourself, please visit our scam alerts page.

Business resources

A variety of regional, state and federal resources and loans are available to help Wisconsin businesses.

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Personal and family resources

For emergency assistance in our region as it relates to accessing food, paying housing bills or for other essential services, dial 2-1-1 or 877-947-2211. More information about this service provided by United Ways nationwide is available at www.211.org/services/covid19.

Frequently asked questions

Get answers to your questions about how Superior Water, Light and Power is responding to COVID-19.

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