Important Covid-19 Updates

Now more than ever, we are committed to delivering safe and reliable electric, water and natural gas services

Hear from our CEO

In this challenging time, we will continue to provide the essential services that have powered our region for more than 100 years.

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Customer assistance

We are ready to help customers who may be facing financial hardship, and we are suspending disconnections.

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Customer service

Here's how to reach us.

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Customer site visits

As we continue to provide the vital energy and water services you depend on, there are times we need to visit your home or business. We have protocols in place to help keep both you and our employees safe.

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Protecting our employees, the community and the grid

We have taken a variety of steps to help stop the spread of COVID-19 and ensure reliability of electric service.

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Watch for scams

Customers should be aware of telephone, mail, email, and in-person scams that involve criminals posing as Superior Water, Light and Power representatives and demanding immediate payment or personal information. As the COVID-19 outbreak evolves, please be on the alert for scammers to use the situation to steal your money and personal information. For more information on how to protect yourself, please visit our scam alerts page.

Business resources

A variety of regional, state and federal resources and loans are available to help Wisconsin businesses.

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Personal and family resources

For emergency assistance in our region as it relates to accessing food, paying housing bills or for other essential services, dial 2-1-1 or 877-947-2211. More information about this service provided by United Ways nationwide is available at

Frequently asked questions

Get answers to your questions about how Superior Water, Light and Power is responding to COVID-19.

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SWL&P’s parent company, ALLETE, has entered an agreement to be acquired by a partnership led by Canada Pension Plan Investment Board and Global Infrastructure Partners and start the process to become a private company.

This transaction will not change our operations, strategy or shared purpose and values, and it is business as usual for all of us at SWL&P. Learn more at